Veeam, Failed Backup Workarounds

Issue:

– Connection Reset Error on a backup job

Error: ChannelError : Connection Reset

Resolution:

The below steps are not version specific and have worked since v8-v11.

1. Open regedit on the proxy where the disk was mounted

2. Navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\SCSI\

Disk&Ven_VMware&Prod_Virtual_disk\%deviceId%\Device Parameters\

3. Remove all entries under this section (you may get access denied on some, ignore these)

4. Reboot the proxy (confirm that no active jobs are using the proxy before doing this)

5. Retry the backup job again